Q. Why are there no samples of colors?
A. Individual monitors vary greatly in display. The colors listed are generally accepted definitions. If you want a special color, just send us a sample and we will do our best to match it. We are not able to match every color exactly, but we will try.

Q. How can I place my order?
A. The ONLY way to place an order is through our website. We do not take phone orders. The online ordering process protects you, the customer, as well as provides us with all necessary documentation for your order.

Q. What is Priority / Expedited Shipping?
A. We process orders as they are received. If you pay for Priority / Expedited Shipping, it does not mean that your order will be completed before orders that were received prior to yours. It means that we will ship the order to you Priority / Express Mail (USPS terms of services) as soon as it is completed. Depending upon the method of shipping you choose, orders are shipped via; First Class, Priority, or Express USPS.

Q. What if my order is wrong when I receive it?
A. If we make a mistake on your order, we are happy to make it right. However, if the mistake is yours, you will be charged for any reorder.

Q. When can I expect to receive my order?
A. We complete each order as soon as possible after we receive it. Orders are processed in the order we receive them. We usually complete and ship orders within 24-48 hours. However, if there is an unusually large order or other circumstances arise, orders may take as long as a week to complete. Our goal is to get your order to you as quickly as possible.